Terms and Conditions
Welcome to TASTANZEEL Apparels, a division of TASTANZEEL Industries. These Terms and Conditions govern your access to and use of our website and the purchase of products offered through our online store.
By accessing our website, creating an account, or placing an order, you agree to these Terms and Conditions. Please read them carefully before using our services.
1. General Information
TASTANZEEL Apparels offers apparel and related products through its online store. References to “we,” “us,” and “our” refer to TASTANZEEL Apparels and the relevant operating entity of TASTANZEEL Industries.
References to “you” and “your” refer to any visitor, customer, or user of our website.
We reserve the right to update these Terms and Conditions when necessary. Updated terms will be published on this page.
2. Eligibility and Account Registration
By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.
You may be required to create an account to access certain features or complete specific transactions. You agree to provide accurate, current, and complete information when registering and placing orders.
You are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account. Please notify us promptly if you suspect unauthorized access.
We reserve the right to restrict or suspend accounts where there is reasonable evidence of misuse, fraud, or violation of these terms, subject to applicable law.
3. Product Information
We make reasonable efforts to display product descriptions, images, colours, sizes, prices, and other details accurately.
However, actual product colours and appearance may vary slightly due to screen settings, lighting, photography, or manufacturing variations.
Product images are provided for illustrative purposes. Please review the product description, available sizes, specifications, and other information before placing an order.
If a product listing contains a material error, we will take appropriate steps to address it in accordance with applicable law.
4. Pricing and Payments
All product prices and applicable charges will be displayed on the website at the time of purchase.
Prices may change without prior notice, but changes will not ordinarily affect an order that we have already accepted, except where correction or other action is required by law or the applicable order terms.
Payments must be completed through the payment methods available at checkout. You agree to provide accurate billing and payment information.
Orders may be subject to verification before confirmation or dispatch. If a payment fails or an order cannot be processed, we may contact you to resolve the issue.
5. Orders and Confirmation
Placing an order constitutes a request to purchase the selected products.
An order confirmation or payment acknowledgement does not necessarily mean that the order has been accepted for dispatch. Order acceptance and fulfilment are subject to product availability, payment verification, and applicable legal requirements.
We reserve the right to contact you if additional information is required to process your order.
If an order cannot be fulfilled, we will notify you and arrange any applicable refund in accordance with our published policies and applicable law.
6. Shipping and Delivery
We aim to process and deliver orders within the estimated timelines communicated on our website or at checkout.
Delivery timelines are estimates and may be affected by courier availability, weather, public holidays, logistical disruptions, or circumstances beyond our reasonable control.
Customers are responsible for providing accurate shipping details. Additional charges or delays caused by incorrect or incomplete information may occur where permitted by law.
For shipping-related questions, please contact our customer support team.
7. Returns, Exchanges, and Refunds
Returns, exchanges, cancellations, and refunds are governed by our Refund and Returns Policy, which should be read together with these Terms and Conditions.
Eligibility, reporting timelines, product condition requirements, return shipping arrangements, and refund processing will be handled according to the published policy and applicable law.
Nothing in these terms limits consumer rights that cannot lawfully be excluded.
8. Product Use and Care
Customers should follow any care instructions provided with their apparel products.
We are not responsible for damage caused by improper washing, drying, ironing, storage, alterations, or use contrary to the product’s care instructions, except where applicable law provides otherwise.
Please contact us if you believe a product has a manufacturing defect.
9. Intellectual Property
Unless otherwise stated, website content—including text, product photographs, graphics, logos, designs, branding, and other materials—is owned by or licensed to TASTANZEEL Industries or the relevant rights holder.
You may not copy, reproduce, distribute, modify, publish, or commercially exploit website content without prior written permission, except as permitted by applicable law.
All trademarks and brand names remain the property of their respective owners.
10. Acceptable Website Use
You agree not to:
Use the website for unlawful, fraudulent, or deceptive purposes.
Submit false, misleading, or unauthorized information.
Attempt to gain unauthorized access to website systems or other users’ accounts.
Interfere with website security, performance, or functionality.
Copy, scrape, or exploit website content in violation of applicable law or these terms.
Use the website in a way that infringes another person’s rights.
We may take appropriate action in response to misuse, subject to applicable law.
11. Privacy and Personal Information
Your use of our website is also governed by our Privacy Policy.
We may collect and process information necessary to manage accounts, process orders, arrange deliveries, provide customer support, prevent fraud, and meet legal obligations.
Please review our Privacy Policy to understand how your information is handled.
12. Third-Party Services and Links
Our website may include links to third-party websites, payment gateways, courier services, or other external platforms.
These services may operate under their own terms and privacy policies. We do not control third-party websites and are not responsible for their independent content, policies, or availability.
Your use of third-party services is subject to their applicable terms.
13. Limitation of Liability
To the extent permitted by applicable law, TASTANZEEL Apparels will not be liable for indirect or consequential losses arising from the use of the website or delays caused by circumstances beyond our reasonable control.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights.
Where liability cannot legally be excluded, it will be limited only to the extent permitted by applicable law.
14. Force Majeure
We will not be considered in breach of these terms to the extent that performance is delayed or prevented by circumstances beyond our reasonable control, such as natural disasters, transport disruptions, government restrictions, strikes, or widespread technical failures.
We will take reasonable steps to minimise the impact and communicate relevant updates where appropriate.
15. Suspension or Termination
We may suspend access to certain website features or restrict an account where necessary to address suspected fraud, security concerns, unlawful activity, or a material violation of these terms.
Any such action will be taken in accordance with applicable law and will not remove rights or obligations that have already accrued.
16. Governing Law and Disputes
These Terms and Conditions are subject to the laws applicable in India, to the extent legally applicable.
Any disputes will be addressed through good-faith communication where possible. If a dispute cannot be resolved informally, it may be referred to the appropriate forum with jurisdiction under applicable law.
Nothing in this section restricts any mandatory consumer rights or legal remedies available to you.
17. Changes to These Terms
We may revise these Terms and Conditions to reflect changes to our business, products, services, or legal requirements.
The latest version will be published on this page with its updated date. Your continued use of the website after an update will be subject to the revised terms, to the extent permitted by applicable law.
